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Returns

Please reach us at lewis@goldenmobileuk.com if you cannot find an answer to your question.

We aim to make the return process as seamless as possible so here is our simple yet comprehensive policy:

. All returns are valid within 30 days.

. In instances of buyers remorse we do ask that the customer burdens the cost of return shipping. However, if the item comes defective or not as described (not as it should) we will cover those costs for you. 

. In instances of buyers remorse, we would kindly ask that the product is returned intact and in packaging. This ensures that the item can be relisted. In instances where a previously intact item is returned out of packaging or broken, we withhold the right to stop a refund.

. Refunds! We would be more than happy to process your refund upon receipt of the sold item. The refund would be processed immediately on our end however due to banking timescales we must recommend that it can take between 3-5 working days to appear back into your account.

any more questions? Please Email me at lewis@goldenmobileuk.com 


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